Terms & Conditions

Last updated: April 23, 2026

1. Acceptance of Terms

By accessing or using the services provided by Tech Support Services ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Independent Service Provider

IMPORTANT: Tech Support Services is an independent third-party technical support provider. We are not affiliated with, endorsed by, sponsored by, or connected to SiriusXM, XM Radio, or any other brand mentioned on this website. All brand names, trademarks, and logos are the property of their respective owners and are referenced solely for identification purposes.

3. Services Provided

We provide paid technical support services including but not limited to:

  • XM radio activation assistance
  • Subscription setup guidance
  • Signal and connectivity troubleshooting
  • Car radio XM integration support
  • Error code diagnosis and resolution
  • Device configuration assistance

4. Paid Services

Our technical support services are provided for a fee. Pricing will be disclosed to you before any charges are applied. By proceeding with our services, you agree to pay the applicable fees. All fees are non-refundable unless otherwise stated in our refund policy.

5. User Responsibilities

You agree to:

  • Provide accurate and complete information when requesting support
  • Cooperate with our technicians during support sessions
  • Not use our services for any unlawful purpose
  • Not attempt to reverse engineer, hack, or disrupt our services
  • Maintain the confidentiality of any account credentials

6. Limitation of Liability

To the maximum extent permitted by applicable law, Tech Support Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or business interruption, arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. No Warranty

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or that any specific issue will be resolved. Results may vary depending on the nature of the technical problem.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Tech Support Services and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the United States.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

12. Contact Information

For questions about these Terms, please contact us:

Tech Support Services

Phone: (888) 572-7730

Email: support@techsupportservices.com

Address: 1468 Township Rd, Altamont, NY 12009, USA

Need Help? Call Us!

Live Support

Available Now

Get Your XM Radio Working Now

Speak directly with a specialist. Average wait time under 2 minutes — 7 days a week.

Support Line

(888) 572-7730

Tap to Call Now
<2 Min Wait
7 Days/Week
95% Fix Rate

Independent third-party support — not affiliated with SiriusXM