Privacy Policy

Last updated: April 23, 2026

1. Introduction

Tech Support Services ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our support services. Please read this policy carefully.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, phone number, email address, and other contact details you provide when contacting us.
  • Technical Information: Device type, operating system, browser type, IP address, and usage data collected automatically.
  • Communication Records: Records of calls, chats, or messages exchanged with our support team.
  • Payment Information: Billing details processed securely through third-party payment processors.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our technical support services
  • Respond to your inquiries and support requests
  • Process transactions and send related information
  • Send administrative information, updates, and promotional communications (with your consent)
  • Comply with legal obligations and enforce our terms
  • Detect and prevent fraudulent or unauthorized activity

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Lodge a complaint with a supervisory authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Tech Support Services

Phone: (888) 572-7730

Email: support@techsupportservices.com

Address: 1468 Township Rd, Altamont, NY 12009, USA

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